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·
Our salary bands are very low – we could not
attract candidates with the salary we are offering
·
We just have one jobsite and we keep seeing the
same resumes of those who are already interviewed
·
We do not have social media presence – no Linked
account ,no Facebook page
·
We recruit for
very niche skills – not many candidates are available in the market
·
Our recruitment process is flawed – candidate
engagement becomes nightmare
And the list goes on – but almost all the time they missed
the actual problem that either “we don’t
have good recruiters or the organization is not allowing them to channelize
their efforts in right direction “
Contrary to the above whenever I asked why you could succeed
- there was a simple answer that “we
have an excellent set of recruiters”
Now how do we take this problem? Is the solution to this firing bad recruiters
and hiring the best? answer is no. You need to go much deeper than the quick
fixes, first start looking at your recruitment mechanism as a stranger to it,
pick up the job of cleaning it and make it more flexible, understandable, and
practical. To be precise design it to suit the needs, just to suit the needs.
You need to start the job with 3s of
recruitment – Strategize, Source and Sell
Strategize:
Service your weapon well in advance to the war – back up
every opportunity follow up every challenge
Every recruitment manager needs to withdraw himself from
everyday transactional issues sit back and think chronologically – write down
the plan
What are
we expected to achieve? Let us say – you need to fill 300 positions in next
one year. that is quite a task considering the everyday challenges you will
have, now prepare the breakup of the skill sets and at what level you need to
hire? Another most important thing is what is your offer decline percentage
historically , let us say it is 20%, add
another 5% to it – offer decline percentage is now 25% - which means your team
needs to make 300+25% =375 offers in next 9 months , considering average notice
period in Indian market 3 months. Keep in mind on the end of 9th
month you complete making 375 offers otherwise you might not be able to onboard
them with in time.
375 offers in an year is nothing but you
are not going home without making at least one offer a day, considering you
will have a day where you might get more than one offer if you are conducting
recruitment drives, net 45 offers every month
B) Consider the resources you have :
Let
lion do a job what it is good at and vulture its own: What is your team size?
Do you need to recruit more? what are their strengths and weakness so that
you will put them on right Job, most of the managers go wrong here, they will
assign equal number of positions and try to balance with equal level of
complexity – which is completely wrong, all recruiter are not same, few are
good at doing mass hiring on less complex skillsets and junior roles, few are
more interested and motivated to work on niche skills.
Are
you rich? Or a popper? : look at
the budget you have, too what extent
you can depend on Consultants? If you can have 30%, go back and set the
objective of your team as not greater than 25%, believe me they will achieve. I
know of teams who achieved it even when they were recruiting at mad pace – I
myself a witness and driver of it.
Don’t
succumb to the pressure of time, it will eat you:
I know of managers who made the mistake of
driving recruitment through vendors
aggressively to meet the targets and ended up at 40 to 60% vendor
dependency at the end of the year – these figures won’t please at the end of
the year, be careful the moment you cut
lose the boundaries drawn you will lose control.
You
are a hunter you should know where your prey is:
Most interesting and complex job is to
identify where are these set of people you want recruit, prepare the target
list of companies by location, this target must not be built just based on the
availability of skill set you must be cognitive of the fact whether you can
afford them skill set+salary ranges matching makes your target list of
companies – attack them continuously
Waterfall
or agile: define the process of recruitment – it might sound crazy but 99%
of the recruitment teams either follow waterfall or agile, I know of companies
who are still following waterfall – they built COEs with in recruitment team –
Sourcing team, Recruiters, offer management desk, the dangers of this method
are you need to have more people in your team to avoid bottle necks ,your
recruiters needs to do multiple things , he/she receives resumes from multiple
people, they get stuck at recruiters desk
because he/she can’t process resumes at the same pace these multiple
channels are sending, to avoid it you need to have sufficient number of
recruiters, but you may not need them in the long run – which will result in
firing them later , not advisable hence
safest method is agile – let them own the complete process, but you need to
optimize it – you might not want your best sourcer waste his time talking to
the candidate on offer – then let him source, process till the end and hand
over to the recruiter at offer stage ,this puts less pressure on your recruiter
too, making an offer not a very time consuming thing.
Source:
It is a challenge too, not just an
opportunity - Recruitment management becoming much more complex with the
emergence of social media. Today every recruiter has the pressure of recruiting
through social media, because your company has spent money on acquiring social
media tools for ex: LinkedIn corporate account which costs more than your regular
jobsite subscription. So you need to have a comprehensive sourcing strategy
which saves your team’s time and quite effective.
Manage
the paradox: ‘’Quite a lot of promising candidates does not know there is an
opening which suits them, and we are struggling here to recruit”
because they are not just on the jobsites,
not all of them are actively or desperately looking for a job change, they are
on LinkedIn waiting for a mail from a recruiter, they are on technical
communities suggesting solutions to complex problems, they are checking with
their friends to let them know if they come across any good opening. How do you
reach of these scattered folks, biggest problem is you don’t have time and
patience to go to each place and post these openings, it is much more difficult
to track resumes coming from various sources because you won’t get to know
unless you login to it, time waste
Get
yourself a promotion on to PAN from the firesJ.
Buy a recruitment management system OR get
an open source tool there are quite a lot of them it is worth it. If you have a
tool which enables you to post jobs at different sources with single click and
route all applications to once place, it saves golden time worth of 375 offers J
90%
of your most promising candidates won’t apply for the job that is not the trend
in India, you need to find and talk to them:
Most of the talented, promising candidates
won’t apply for jobs themselves ,not
only because they are confident of getting a good job but also because applying
for a job is considered to be as submissive as begging in India. I personally
wish this trend should wither away to make the job of recruiter little more
peaceful. Recruiters also need to be found guilty for it; we never treat a
resume reached our inbox without our initiation valuable. Let us not get in to
that discussion now. How I do find them?
Recruiter is a wine
taster, you don’t have to know the science behind how wine is made – all you
need to have is good “tasting buds”
First thing build a keyword document
covering all the skills you need to recruit; this will help your entire team
including the one who does not understand a particular skill set. All Jobsites
and search e engines are like lockers you need to try different combinations of
keys. 60% of the Job will be done the moment you spot the right resume so
generate as many keywords as possible. Most of the recruiters/sourcing
executives go wrong here while trying to understand the technologies, and come
up with keywords, they try to develop a deeper understanding, that is not
required at all – you are a recruiter, you are not expected to write code- you
just need understand high level of it why something will be used – during the
course of the time you will much more comfortable. Remember you job is to find people quickly not
becoming a techy J
Once you are done with the first draft of
keywords, start sourcing – you should drive your teams in way that they exploit
all the job sites so that your consultant will be not paid just for submitting a
resume, what your recruiter missed out of laziness. Keep adding more key words
to the documents as you progress – do this and see what difference it will
bring over a period of one year.
Sell:
Selling is not difficult
because you are dealing with human beings with minds and hearts, but because they
have smart phones and they have linkedin, Facebook accounts:
Gone are those days where you pick up the phone and keep
talking to candidates boasting about your organization and the job, with one
click on internet your sales pitch goes for a toss if you lied. So throw away the
idea of selling an ice cream to an eskymo, your sales is no more one to one. Every
recruitment team should have a social media
strategy, the sum of what is there on the internet is your brand name and that
is what exactly your candidate believe, so buckle up create a Facebook page,
twitter, have nice reviews on mouth shut glass door, keep posting the achievements
of your organization. Go for a Youtube video might costs a 3-4 lakhs but it is
worth enough , to be practical 4 lakhs is equal to fee paid to consultants to recruit
4 people.
Know what your selling: Few
like bikes, few like cars other few like supersonic, few are non-vegetarians
others hate non-veg. So don’t try to speak the same with every candidate,
it might result in offer decline later because he is not impressed. Never hesitate to provoke or intimidate
a tough candidate I remember few cases
where I called a candidate and said: you are wasting your time in your current organization
I think you deserve better” Selling is not talking more; it is forcing the candidate
to believe you. This will help you to negotiate offer better too.