As HR We
enable people to work, we manage their aspirations for growth, we enable decision
making. If there is any time left we think and work towards the welfare of
employees and organization. Irrespective of the function we are in within HR –
Recruitment, compensation, business partnering, Learning and Development, the
main challenge remains to be meeting the expectations of individuals and
bringing in changes to keep them happy and motivated. We sell, try to convince,
bulldoze. But after all these being done, every now then we get disappointed by the so
called "irrational expectations" of employees like someone is not happy with the
percentage of hike though we think he/she got a decent pay raise,
we complain the business is not co-operative, lacking long term vision. It is easy to get frustrated and say we are dealing with a bunch of unhappy minds and disappointed
souls which we do comfortably. But that by any chance will not solve the
problem we are dealing with every day
Now these 2 authors I am talking about are going to revolutionize the whole landscape of HR thinking. Few organizations have already started embracing their ideas.
The biggest influence I think would be -HR leaders realizing the need of shifting the fundamental concept in managing people from “group of people” to “The Individual”.
The second
one – HR departments are going to spend less time on mulling over bell curves, budgets
or trying to make the statistics about percentage of hikes look good. Beatifying turnaround time or employee turnover. For the very basic reason that these guys are advocating the staggering theory of “Money is not the biggest
motivator.
Daniel Pink
When I started
reading the book Drive – the surprising truth about what motivates us, I thought I
have a serious disagreement with the author because he says money/extrinsic
rewards are not the prime motivators, but as I continue and complete the book I
realized – his idea is around money could be a basic motivator but what comes
on top of it matters a lot to achieve excellence. Which is a truth. We don’t come
to office everyday thinking about the hike we are going get after 12 months,
the challenge for that day, things we need to finish, a meeting where we present
our ideas matters a lot to us than the performance review at the end of the year. This theory is not far
from what Maslow said - to keep it simple - we look for something else once the basic needs are met. What makes Pink great is – so far nobody dared to translate
this truth so effectively and presented it to the world so far.Interestingly he
mentions the example of Wikipedia - how
a bunch of self-motivated volunteer built the most comprehensive knowledge
base. Would it be possible with a group of 1000 employees working for salary? The
answer is no. In the same way think about the scientists who have given most
valuable things to human race, did they work for salary? What motivated them??
His blog - http://www.danpink.com/
Dan Pink TeD talk:
http://www.youtube.com/watch?v=rrkrvAUbU9Y
Dan Ariely:
I first
encountered his masterpiece TeD talk on YouTube and immediately bought the book
Predictably Irrational. What makes
him so attractive and compelling to listen/read is: he deals with the day to
activities we do and the kind of decisions we take in our life. He brings out the
point of “we making decisions by the temptation of that moment rather thinking long-term”
so well and convincingly. Paying attention to Dan Ariely can help us do away
most of our day to frustrations because he helps us understand the anatomy of
Decision making, motivation. One of the cute examples he gave is “if you are passing
by and saw someone who struggling to fix car Tyre which went flat” if you
are asked to help, you might consider and help. What if “he offers 1 dollar for the
same?” the possibly of not helping him is 99%. The point he makes predominately
is money and motivation is not directly proportionate.
His blog - http://danariely.com/
Dan Ariley
TeD talk: http://www.youtube.com/watch?v=5aH2Ppjpcho
Books of
these authors are not expensive, even if you want to test the quality and practicality
of their thoughts you can watch them on YouTube, I wish Indian universities
consider including their work in the curriculum for at least HR students across
India.